TERMS_PROTOCOL

TERMS PROTOCOL

Effective Date: August 2025

Last Updated: August 2025

Welcome to Shaniverse Innovations Pvt. Ltd. ("Company," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website [www.shaniverse.com], and all related services provided by us, including but not limited to web application development, mobile applications, UI/UX design, and associated digital services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Acceptance of Terms

By using our Services, you represent that:

You are at least 18 years of age or have the legal capacity to enter into this agreement.
You have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you are using the Services on behalf of an organization, you agree to these Terms on behalf of that organization and have the authority to bind it to this agreement.

2. Description of Services

Shaniverse Innovations provides:

Custom web development and mobile application development.
UI/UX design, product strategy, and consulting.
Digital transformation solutions for enterprises and businesses.

The Services may be updated, modified, or discontinued at any time without prior notice, at our sole discretion.

3. User Responsibilities

You agree to:

Use our Services only for lawful purposes and in compliance with all applicable laws and regulations.
Not engage in unauthorized access, reverse engineering, or any malicious activity against our Services.
Provide accurate and complete information when required for the provision of Services.

4. Intellectual Property Rights

All content, trademarks, service marks, logos, and intellectual property displayed on the website or within the Services are owned by or licensed to Shaniverse Innovations Pvt. Ltd.

You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

5. Payment & Billing

All fees for Services will be communicated in advance and must be paid as per the agreed terms.
Payments are non-refundable unless otherwise stated in a separate written agreement.
Late payments may incur interest or suspension of Services.

6. Refund & Cancellation Policy

• Refunds:

Once a service has commenced or a project milestone has been delivered, payments are non-refundable, except where a refund is required under applicable law.

• Cancellations:

Requests for cancellations must be submitted in writing before the project or service begins. If cancellation is approved prior to work starting, a partial refund may be issued after deducting administrative charges.

• Digital Products:

Any digital products or deliverables, once delivered, cannot be returned or refunded.

7. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance user experience and improve functionality.

a. What Are Cookies?

Cookies are small text files stored on your device by your web browser to collect and store information.

b. How We Use Cookies:

To improve website performance and functionality.
To analyze site traffic and user behavior.
To provide personalized content and advertising.

c. Types of Cookies We Use:

Essential Cookies: Required for core functionality.
Analytics Cookies: For traffic and usage analysis.
Marketing Cookies: For personalized advertising (where applicable).

d. Managing Cookies:

You can control or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

8. Limitation of Liability

To the fullest extent permitted by law, Shaniverse Innovations shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of or inability to use the Services.

Our total liability for any claim arising out of or related to the Services shall not exceed the amount paid by you to us for those Services.

9. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Disclaimer Policy

The information provided on our website and within our Services is for general informational purposes only and should not be construed as professional advice.
While we strive for accuracy, we make no representations or warranties regarding the accuracy, reliability, or completeness of the content.
Your reliance on any information provided by Shaniverse Innovations is solely at your own risk.

11. Indemnification

You agree to indemnify and hold harmless Shaniverse Innovations Pvt. Ltd., its directors, employees, and affiliates from any claims, damages, liabilities, and expenses arising from your use of the Services or breach of these Terms.

12. Termination

We reserve the right to suspend or terminate your access to the Services at any time, without prior notice, if you violate these Terms or engage in unlawful activity.

13. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts in Maharashtra, India.

14. Changes to Terms

We may update or modify these Terms from time to time. The updated version will be effective upon posting on our website, and the "Last Updated" date will reflect the latest changes. Continued use of our Services after such changes constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Email: shaniversepvtltd@gmail.com

Company: Shaniverse Innovations Pvt. Ltd.

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